Privacy policy

Last updated October 14, 2026. This policy explains how Credibot LLC ("Credibot," "we") handles information you give us through mycredibot.com.

What we collect

When you request a call, we collect the details you enter: your name, email address, mobile phone number, state, your goal, your preferred contact time, anything you choose to write in the message box, and whether you agreed to calls and texts. We do not ask for your Social Security number or account numbers on this website.

If you apply to our partner program, we also collect your company name, profession and, if you choose to give it, your NMLS number.

If you sign up for a free course, we collect your name, email address, optional mobile number and your answer to the course's starting question, and we may send you follow-up emails about your course and our services. You can unsubscribe at any time.

Chat assistant

Our website chat is an AI assistant. When you use it, we keep the messages you send and the replies, the page you were on, and a random ID stored in your browser so the conversation can follow you between pages. We store a one-way coded version of your IP address, never the address itself, only to prevent abuse. If the chat sees something that looks like a Social Security, card or account number, it removes it before the message is stored. Please don't share those details in chat. If you sign up from the chat, we attach the conversation to your request so our team knows what you asked about.

Referral cookie

If you arrive through a partner's link, we store a small cookie called cb_ref for up to 90 days. It holds only a coded partner ID so we can credit the partner who referred you. It contains no information about you and is not used for advertising.

Visit source cookie

When you arrive from one of our social posts, ads or tracked links, we store a small cookie called cb_utm for up to 90 days. It records only where the visit came from (for example "Instagram, post ig-myth-1020") and the first page you landed on, so we can tell which posts are useful. It contains no information about you.

Booking a call

When you book a call, we collect the details you enter and the time you choose, and send a calendar invitation to you and to the Credibot team member who will call you. You can reschedule or cancel with the link in your confirmation email.

Advertising measurement

We use the Meta Pixel on this website to measure how our Facebook and Instagram ads perform, for example whether someone who saw an ad later requested a call. Meta may collect information such as the pages you visit and actions you take here, under Meta's privacy policy. We don't send the details you type into our forms to Meta. You can adjust ad preferences in your Facebook or Instagram settings.

How we use it

Calls and text messages

If you agree, we may call or text you at the number you provide about your request. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or ask us to stop calling by emailing us. Consent is not a condition of purchase. We do not share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes.

Sharing

We do not sell your personal information. We share it only with service providers that help us run our business (for example, website hosting, email delivery, the AI service that powers our chat assistant, and our client management software), who may use it only to provide those services to us, and when the law requires it. If you are referred by a partner, we record that partner on your file so they can be credited for the referral. We share your enrollment status or progress with that partner only if you give us written permission.

Security

We limit access to your information to the people who need it to serve you and use reasonable safeguards to protect it. No system is perfectly secure, so we collect only what we need.

Your choices

You can ask us to see, correct or delete the information you gave us through this website by emailing info@mycredibot.com.

Contact

Credibot LLC ยท info@mycredibot.com